Align the printer Use one of the following methods to align the printer. Close the cartridge access door. How does HP install software and gather data? Example of an estimated ink level chart. If your alignment page does not look like the example , continue to the next solution.

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HP Customer Support – Software and Driver Downloads

Look for the brightness level on the paper packaging. Choose a different product series.

Follow these steps to reset your printer. The serial number provided does not match the previously selected product. Warranty removed from product: Learn more about HP’s privacy policy.

Open the cartridge door. HP Download and Install Assistant.

Select the desired files and choose ‘Download files’ premum start a batch download. Drivers may be in development so please check back at a later date or visit the product homepage.

Load the correct paper If the tray contains colored, photo, or used paper, the alignment fails. See your browser’s documentation for lremium instructions. Solution and Diagnostic Data Collection. Press the Power button to turn on the product.


HP Photosmart Premium Fax All-in-One Printer series – C | HP® Customer Support

The estimated ink levels display. Check the ink levels Empty or nearly empty cartridges can cause alignment failures.

Select your operating system and versionChange Detected operating system: Let HP identify any out-of-date or missing drivers and software. Load unused, plain white letter, or A4-sized paper with a brightness level all-in-kne at least 85 into the tray. It matches the product: Europe, Middle East, Africa. Click the Estimated Ink Levels tab. Windows Preemium and Windows 7: Issue While aligning the printer, the error message ‘Alignment failed’ displays on the printer control panel.

HP Photosmart Premium Fax All-in-One Printer series – C309

Align the printer from the control panel Press the Setup button on the printer control panel. Close the cartridge access door. Already have an HP account?

Removing and reinstalling the cartridges might help. Javascript is disabled in this browser. Modify your browser’s settings to allow Javascript to execute.


HP Photosmart Premium Fax All-in-One Printer series – C User Guides | HP® Customer Support

If the error message remains on the control panel display, press the OK button to clear it. If fxx steps resolved the issueyou do not need to continue troubleshooting. Remove the cartridge from the slot. Clean the printhead Follow these steps to clean the printhead from the printer control panel.

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