Unable to communicate with the phone. The information can be retrieved from the email confirmation received at the time of activation or Contact the Customer Solution. I tried using software from servicemyphone. Do you see an unknown device? I have also set compatibility mode to Win XP sp2 and tried sp3.

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This update will erase your personal data. While still in control panel choose system, then hardware, and device manager. Idej Motorola Media Downloader free to copy photos from the phone to the computer http: I can only transfer a contact manually back and forth with outlook.

However, the phone is not recognized by phonebook manager. Hponebook have had my i for about 3 years and have NEVER been able to do anything with it but make calls, and I hate trying to get the characters I want on this phone, so I never had a contact list.

Contact your operator for assistance. I tried using software from servicemyphone. Things to try ohonebook After you re-enter them, follow the instructions in the post to back them up in case you ever lose them again.

Motorola iDEN Phonebook Manager | Parallels Forums

Hi, great site dennis. If it errors on the phone then you may have to clean the data port with a dry tooth brush or a lightly moistened with alcohol tooth brush or it could be a defective data cable.


Do you see an unknown device? Up to 30 minutes What you will need to complete the update: Hey I just got a i Clutch… will this program work on vista for this phone???


To tether with a cable you need to download the USB drivers from Motorola: Here are some tips I copied off a now defunct site some time ago:.

Turn on the computer. In general USB works best with a short less than 6 ft. Rerun the Phonbook Manager Installation program Turn off the computer. If your contacts are syncing to the phone export them to your SD Card.

Thanks for all the mqnager and info, it has been very useful and has helped me get the most out of my phone and service: Now power cycle the computer majager the phone and try Phonebook Manager again. It gives an error of: Anything I can do to get this phone recognized? For more information see: Southern Linc does not warrant that any of the content, including, but not limited to downloads on this site, will meet your requirements or that the content will be uninterrupted, timely, appropriate or free of errors or inaccuracies.


Connection issues can often be resolved by disconnecting the USB cable and power cycling the phone and PC. Make sure your contacts are not syncing to the phone — Go to: It normally will take a few tries to get it to connect.

It should find new hardware when it starts. It may ask you to install the p2kdevice mid process choose to automatically do it. Below managwr the files uab need to update your phone.

Powering down the phone, removing and replacing the battery then restarting the phone and rebooting the PC Using a different USB port or computer. Then retry the operation. Choose close or end. Take note of your Gmail address and password — If you do not remember go to www.